Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Shenzhen Puraeo Biotech Co., Ltd. arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.

Puraeo is a internationally competitive Diffuser manufacturer. Puraeo's carrier oils series are created based on unremitting efforts. It is eco-friendly and sustainable. Not any chemical substances or gases will release during the barbeque owing to the fact that the steel used in this product contains very limited harmful micro metallic elements. The logos and brand information put on this product magnify people's imagination on the brand, motivate people's curiosity, and incent their purchasing desires.

Our tenet is 'Integrity Management and Mutual Benefit'. Under this, we will spare no effort to provide customers with professional guidance and excellent service.