Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once customers find something wrong with the goods especially the number of products is not consistent with the number agreed upon by both parties. Here are the detailed solutions to the problems mentioned above. Firstly, take photos of products as proof. Then, send all proof to any of our staff like after-sales persons and designers. Thirdly, please be specific how many products you have received and how many products you still need. After we are clear about everything, we will see about every process from products checking, products shipping out of the factory, to products in transit. Once we determine the causes of insufficient goods, we will notify you and take corresponding measures to satisfy you.

Shenzhen Puraeo Biotech Co., Ltd. is a internationally competitive Candles manufacturer. Puraeo's OYLZ Blend oils series are created based on unremitting efforts. Puraeo single essential oils is manufactured with the support of a full range of equipment. It has strong heavy wind resistance. Impact modifier and stabilizer have been added to its material and structure to guarantee this capacity.

We are committed to becoming the most wanted &valuable enterprise to our customers. We will always keep pace with customers' requirements, and continuously optimize costs to improve product cost efficiency.